PRIVATE AVIATION &
CLIENT EXPERIENCE CONSULTANT
Designed, not improvised
Designed, not improvised
Aircraft cabin environments and service, thoughtfully defined and quietly managed.
THE FOUNDER
About Laura Jade
With global experience across leading private aviation operators, Laura Jade works at the intersection of the aircraft cabin and service — shaping standards that are consistent, considered and lasting.
Her work centres on the definition and refinement of cabin service, from initial concept through to delivery and beyond. Each engagement is approached with discretion, precision, and a deep understanding of the expectations within private aviation.
Combining operational expertise with an intuitive sense of detail, she ensures that every element — from cabin appearance to crew — is aligned and quietly exceptional.
Based in London and working internationally, Laura supports clients who require a level of service that is not only delivered, but thoughtfully defined — informed by an understanding of human behaviour.
THE FOUNDER
About Laura Jade
With global experience across leading private aviation operators, Laura Jade works at the intersection of the aircraft cabin and service — shaping standards that are consistent, considered and lasting.
Her work centres on the definition and refinement of cabin service, from initial concept through to delivery and beyond. Each engagement is approached with discretion, precision, and a deep understanding of the expectations within private aviation.
Combining operational expertise with an intuitive sense of detail, she ensures that every element — from cabin appearance to crew — is aligned and quietly exceptional.
Based in London and working internationally, Laura supports clients who require a level of service that is not only delivered, but thoughtfully defined — informed by an understanding of human behaviour.
Scope of Involvement
Scope of Involvement
From initial concept through to completion.
From initial concept through to completion.
01
Understanding & Alignment
Review of aircraft, operations, and requirements, to define direction, expectations, and service intent.
02
Design & Preparation
Development of cabin service frameworks and structure. Aligned with the aircraft and its environment.
03
Crew & Training
Selection and development of cabin crew. focused on discretion, timing, and intuitive service.
04
Cabin Readiness
Preparation of the cabin environment, including the introduction of service systems and structure.
05
Delivery & Entry into Service
Final preparation and onboard oversight during initial operations.
06
Ongoing Oversight
Continued refinement and support, ensuring consistency over time.
01
Understanding & Alignment
Review of aircraft, operations, and requirements, to define direction, expectations, and service intent.
02
Design & Preparation
Development of cabin service frameworks and structure. Aligned with the aircraft and its environment.
03
Crew & Training
Selection and development of cabin crew. focused on discretion, timing, and intuitive service.
04
Cabin Readiness
Preparation of the cabin environment, including the introduction of service systems and structure.
05
Delivery & Entry into Service
Final preparation and onboard oversight during initial operations.
06
Ongoing Oversight
Continued refinement and support, ensuring consistency over time.
Where appropriate, supported by a discreet network of trusted specialists.
Where appropriate, supported by a discreet network of trusted specialists.
Drawn from client engagements.
Selected Observations
"Over the past years, we have had a pleasant cooperation with Laura for private aviation training. Together with our Academy, we found a balance between the high standards of private service and the unique skills and mindset required to thrive in current and future private aviation."
General Manager, The International Butler Academy
“Laura offers extensive experience in the ultra long range business jet space for aircraft cabin configuration & specifications designed to the highest client service expectations. In a demanding client sector she combines her strong professional experience with a suave, stylish and empathetic approach that is delivered in a highly personalised manner in order to generate the strongest possible client working relationship to enable the best possible interior specification outcome for any future business jet owner in this class of airplane. This unique skill has been fashioned as a result of extensive practical long term experience gained working both with the premium large cabin charter operators such as Qatar Executive, Vista Jet and their individual private clients. - here’s to your success!"
"Having worked with Laura since 2018, she consistently provides trusted, well-considered advice on adapting service across aircraft types and crew training."
Cabin Services Management, Catreus
"Laura brings a rare combination of expertise, structure, and genuine care to everything she does. Her training approach and service design stands out—well-structured, engaging, and tailored to real operational needs, ensuring people don’t just learn, but truly apply and perform. She listens, understands, and delivers solutions that are practical and impactful. Working with her is effortless; she creates clarity, builds confidence, and consistently raises the standard. I would highly recommend Laura to anyone looking for meaningful, lasting results."
Manager Cabin Services,
Qatar Executive
73% Reduction in Passenger Complaints
11:1 Compliment to Complaint Ratio
18% YoY Increase in Client Compliments
Delivery & Outfitting Involvement For 8 Aircraft To Date
Operated the Worlds First Commercial G700 Passenger Flight
Private Enquiries
Private Enquiries
Each engagement begins with a considered conversation.
Each engagement begins with a considered conversation.
LONDON | INTERNATIONAL
LONDON | INTERNATIONAL
LAURA@LAURAJADECONSULTING.com
All enquiries are treated with complete discretion.
All enquiries are treated with complete discretion.
© 2026 LAURA JADE CONSULTING LTD. ALL RIGHTS RESERVED.
© 2026 LAURA JADE CONSULTING LTD. ALL RIGHTS RESERVED.